Your chance to share this unique resource
Following many requests from CVS asking us how they could access
and 'customize' the Community Toolkit for use in their own area,
we are now offering this resource as a syndicated content feed.
This means that your CVS could choose to have the generic content
of the Community Toolkit added to your existing website as your
own Toolkit. Depending on the complexity (or simplicity) of your
website, you can choose to insert sections of the Toolkit into your
own website. You can even add your own local branding and content
to tailor the Toolkit to your own local area. If you don't have
a website yet - ask us about a special package which includes a
CMS site and the Toolkit feed all in one.
We
are also talking to CVS Falkirk & District, West Lothian and
Dundee - all of whom are at different levels of developing an online
resource which will soon include the Community Toolkit.
BUSINESS PLANNING AND PROJECT MANAGEMENT
The course looks at: why plan?; what is a 'project'?; starting
to plan; providing details of your organisation, including what
is different about you; SWOT analysis; identifying and analysing
the needs to be met; strategy, direction, aims and objectives (SMART);
project development and planning, including the structure/stages
of a project; finances, and implications for the organisation; promoting
the organisation's case; the role of the Project Manager; the processes
of project management; allocation of responsibilities (including Gannt and Pert charts) and team management; budgeting; reviewing;
risk-management and problem-solving; evaluation at the end of the
project.
CHILD PROTECTION
This course examines the legal requirements placed upon organisations
by the Protection of Children (Scotland) Act 2003 and other current
legislation, including the Disclosure process, “child care
positions”, the duty of reporting and preparing a Child Protection
Policy.
DATA PROTECTION
This course explains the requirements placed upon organisations
holding information about clients, staff and volunteers by the Data
Protection Act 1998 and of the enforcement process. It gives advice
on how to hold and use personal data in your organisation.
EMPLOYEES’ RIGHTS AND EMPLOYERS’ RESPONSIBILITIES
This course covers all aspects of employment law as they affect
voluntary organisations which employ staff. It includes contracts,
national minimum wage levels, working time regulations, absence
management, disciplinary and grievance procedures, dismissal, discrimination,
trade union membership, maternity and paternity leave, adoptive
parents’ rights and flexible working.
HOW TO WRITE A CONSTITUTION
This course looks at different forms of legal status and the issue
of choosing the most suitable for your organisation; at the importance
of a constitution – or its equivalent – to your organisation;
at one (or more) model constitution, its contents and why it has
those contents in the way that it does; at the decisions to be made
by an organisation in writing (or re-writing) a constitution; and
at the effect of the constitution on the way in which the organisation
makes decisions and carries out its business.
IMPLEMENTING PQASSO
This is currently a two-day course for organisations funded above
a certain level by Perth & Kinross Council, although other organisations,
with the local authority’s permission, may also attend. The
course introduces trainees to the PQASSO quality assurance scheme,
which the local authority wants all organisations without such a
scheme to implement, and advises on how they might implement it
themselves.
TELEPHONE SKILLS
This course trains people in the active, participative nature of
listening; explains how, in face-to-face conversations, body language
sends us messages which we interpret in forming suitable responses;
explains the importance of voice signals picked up from the person
on the other end of the line; considers barriers to effective listening
and ways of encouraging people to give more information; advises
in some detail on how to respond to clients in a supportive and
effective way, and enables participants to practise in role-play
situations.
TIME MANAGEMENT
This course enables participants to look at their typical working
day, to consider the real issues of time management in the workplace,
to review and analyse their own use of time, and to begin to plan
to improve on their current practice.
(We can also run a course on GOVERNANCE AND MANAGEMENT
but do not have a blurb for that!)
CVS Perth & Kinross are offering training
in different ways in 2008.
We shall still continue to offer courses of general interest to
the voluntary sector, but also offer bespoke training to organisations
with specific training needs.
In addition, since trainers Bob Gillespie and Colin Carr have now
qualified as PQASSO Mentors (PQASSO stands for Practical Quality
Assurance System for Small Organisations), they will be delivering
two sets of 2-day Implementing PQASSO training to those organisations
receiving 20% or more, or £15,000 or more, of their annual
income from / via Perth & Kinross Council (P&KC). P&KC
are setting as a funding criterion that organisations with that
level of funding from them must implement a quality assurance system,
and PQASSO is their chosen system.
Look out for further details of training courses in the next edition
of the Bulletin Board, on the PKAVS website (www.pkavs.org.uk)
and in e-mails from Bob or Colin. Rates for all-day courses will
be £40 per person and for half-day short courses will be £20
per person.
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