Carers Telephone Support Service

9th February 2018

After receiving funding from Perth and Kinross Council, PKAVS Carers Hub are delighted to announce the launch of a new carer’s telephone support service. Following feedback from local carers, a gap in services was recognised which led to the development of this innovative pilot scheme.

The service will be targeted at unpaid carers where the person they care for is aged 65 years and over. The aim of the helpline will be to provide regular weekly contact for carers where they can talk about issues that they are facing as part of their caring role. A direct number is available which will let carers speak to someone who understands the difficulties and stresses carers face, allowing supports to be put in place as and when required.

Importantly, these regular calls will offer a friendly voice on the end of the phone, ensuring carers feel better connected, supported, and valued.

Paul Henderson, Service Manager, Perth and Kinross Health & Social Care Partnership, said, “The Health and Social Care Partnership are committed to supporting carers and we anticipate that this service will enable more carers to continue their valuable role.”

The service will run Monday to Friday and unpaid carers can access this service by calling 01738 452214 or emailing 


Photo by Fraser Band Photography


PKAVS Carers Hub is launching a Telephone Befriending Service. The service will offer, “a good friend on the phone”, someone you can have a light hearted chat with, or more importantly, be there to listen and give emotional and practical support. We can organise regular calls at times that are convenient for you, as we understand your time is precious.