John said that before he used Shopmobility he could not get out of the house as he has a chronic lung condition and didn’t want to be reliant on other people. With the support of Shopmobility, he was able to go out, meet people, and visit shops. Being less isolated, he began to feel a lot better.
He started to use a computer at the library, and eventually bought his own home computer. John’s brother lives in Australia and he has always stayed connected by phone, now he can regularly email and even talk face-to-face through video chat. The staff and volunteers at Shopmobility gave him lots of help and advice which he said has been incredibly helpful.
John says he no longer feels depressed, he felt isolated at home, but can now get out and about without relying on others.