Complementary Therapy Voucher Scheme
This scheme is now closed for new referrals. Please see WEE TREATS below for our new service.
With effect of Friday 27 June 2025, we will no longer issue CTVS vouchers. However, there will still be many vouchers in circulation until end June 2026 and they will be honoured until their expiry date. If you have valid Complementary Therapy Vouchers to use, you can view the current Approved Providers List (APL).
Wee treats...
Wee Treats is a new offer created to give carers a chance to enjoy something just for themselves. Eligible carers will receive four £50 promise to pay vouchers that can be used for anything that helps you feel a little more like yourself again. It might be a haircut, a manicure or continuing the complementary therapy you enjoyed with your CTVS therapist previously. You could enjoy a meal out, a class to learn new skills, get entry to an attraction or take part in an activity of your choosing.
The choice is completely yours.
Our hope is that Wee Treats will make it easier to take a breather, try something comforting and give yourself time you might not normally take. We also hope local businesses will enjoy being part of the experience.
Wee Treats is simply here to give you a moment of care in return for all the care you give.
If you do not meet the criteria for Wee Treats but have previously used therapy vouchers, there may still be support available. The Short Breaks Team might be able to help you continue accessing the therapies that make a difference for you, and they are always happy to talk through the options.
Are you a treat provider?
If you are a business looking to receive payment for a voucher that has been redeemed with you, please use the link below to access our online form. Simply complete the details requested and we will arrange payment for the service you provided.
Frequently asked questions
What is “Wee Treats” for carers?
This is a new promise to pay voucher scheme introduced to help eligible carers access a meaningful short break, of their choosing, from their caring role.
Is everyone eligible to receive this?
No. Carers eligible for this scheme, will be identified following the completion of a PKC Adult Carers Support Plan or a PKAVS Carers Assessment/Review.
How do I use the voucher?
Present your voucher at the time of booking, to ensure the business are happy to accept the voucher and for them to retain until payment is received. Once you have had your treatment/therapy, ask them to contact us (using the details on the voucher) so we can arrange swift payment.
Where can I use the voucher?
You can redeem your voucher at any local business of your choosing, providing that they are happy to accept the vouchers. This could be a local attraction, theatre, café/restaurant, or gym, a holistic/complementary therapist, hairdresser or beautician for example.
How long do I have to use my vouchers?
All vouchers are valid for 6 months from the date of issue.
Can I gift a voucher to my cared for?
No. Vouchers are only for the use of the carer named on the paperwork. Anyone found to be doing this risks having their vouchers cancelled and the business in question could be penalised too.
Can I use more than one voucher at a time?
You are welcome to use 2 or more vouchers towards your chosen treatment/service if you choose. Please be aware that if eligible, you will only receive one set of vouchers within a 12 month period.
The business I want to use hasn’t heard of this and isn’t keen to accept the voucher?
Ask them to visit the Wee Treats information page on our website, or to call Anne Wright at the Carers Centre on 01738 567076 or to email weetreats@pkavs.org.uk
How will you pay the business?
After the voucher has been redeemed, fill in our online payment form, using the QR code on the voucher. We will pay your business by bank transfer, within 10 working days. Keep hold of the voucher until payment has been received, when it can be destroyed.
I paid for the service myself, can I be reimbursed?
No. We will only reimburse the business. You must ensure the business will accept the promise to pay voucher at the time of booking to avoid this.
How much do you pay?
We will pay up to a maximum of £50 for each promise to pay voucher. Anything over and above this should be paid for by the carer.
I previously had vouchers through the Complementary Therapy Voucher Scheme but I am not eligible for “Wee Treats”. What can I do?
Contact the Short Breaks team and we will discuss the possibility to apply for other funding for complementary therapies.
My voucher has expired, can I extend it?
No. All vouchers should be used before their expiry date, it is not possible to extend them.
I’ve used my 4 vouchers, can I get more?
No. Eligible carers can access a maximum of 4 Wee Treats vouchers within a 12 month period.
I have misplaced my vouchers, what can I do?
Contact the Short Breaks Team at the Carers Centre, who can help you.
I’m unhappy with my treatment/therapy, what do I do?
Contact the Short Breaks Team at the Carers Centre, who can help you.
How do I find out if the Carer I support meets the criteria for this service?
Professionals working with carers, should enquire with the relevant PKC Support worker, if they have had a support plan completed and what their criteria level was.
I’d like to buy a body oil from my therapist, can I use a voucher towards it?
No. The vouchers cannot be used to pay for goods, only services.